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Frequently asked questions

How do I get a review?
Search your Riot ID, pick a match, hit Coach Me. Opening a game does not spend a review. Scoreboard, Who's The Inter, and Momentum load first. Coach Me is the button that spends one. Works in any browser with no install. Optional Desk Companion for Windows is a named window beside League, not an overlay. Free is an excellent single game review, not a teaser that shrugs and says ward more.
What is the Desk Companion?
A Windows app that opens thatswhy.gg in a named window you Alt+Tab to beside League. Champ select opens Affirmations, loading opens Live Game, then your review after the game. Watch This records your League window so every coached moment has a jump on the tape. Recordings stay on this computer. Not an overlay on the map. Not required to use the site. Download from match history or /download.
What is Free vs Coach vs That's Why?
Free is an excellent single game review: Coach Me as Coach Kev, Recurring Habit, Who's The Inter, Momentum, Player Horoscope, Builds, One More?, and a Warm-Up Lab sampler. Coach is a coach that remembers you. We've Seen This, habit persistence, Why Am I Losing, Excuse Me, Coach?, the Coach roster (Julius Caesar, Sun Tzu, Shakespeare, and Birdie The Don are That's Why only), Here's The Plan on Live Game, the full Warm-Up Lab, plus Is This Lethal? That's Why adds Here's The Job and That's Why Report: one assignment for the week, and a Monday brief if you reviewed. Quiet weeks stay quiet. Exact limits live on the Subscribe page.
How many matches can I analyze?
Free gets a set number of Coach Me reviews per month. Coach and That's Why raise the cap. Need more reviews? Subscribe up. We do not sell extra analysis packs. Match history and stats stay free either way. Exact numbers are on the Subscribe page. They can move, so we do not tattoo them here.
What is Recurring Habit?
It's the pin on that game: the leak the review actually named, not a vibe. One flagged death is noise. The same bullet three games in a row is your queue rule. Read it, write one binary rule, take it into the next lobby.
What is "We've Seen This"?
Coach memory. When the same habit shows up again, the coach does not pretend it is a brand-new plot twist. It flags the encore so you can stop treating every loss like a unique snowflake.
What is Why Am I Losing?
After five analyzed Summoner's Rift losses on Coach, it names the habit across those games, not "your team inted." Find it on My Analyses. One bad game is a story. Five of the same leak is a report.
What is Here's The Job?
One weekly goal on That's Why. A countable outcome plus the leak (ZERO deaths after a kill because you skipped the map check), pinned until next Monday. It stays on the review rail, Live Game, and Warm-Up Lab. Next Queue still names this game. Did You Do It? stamps each review (you did, or the bad habit showed up again) and grades the week honest at 2 of 3. Free and Coach see the lock. Unlock it with That's Why.
What is "That's Why Report"?
The Monday brief on That's Why. If you reviewed at least two Summoner's Rift games this week: keep doing plus leaks, one job for the week. Here's The Job keeps that sentence on the rail, the review, Live Game, and Warm-Up Lab until next Monday. Next Queue still names this game. Quiet weeks stay quiet. Unlock it on match history on Monday. The ready card leaves Wednesday.
What is "Excuse Me, Coach?"
The scoreboard is just a recap. Excuse Me, Coach? is where you pause the tape after Coach Me and ask why the game went the way it did. Point at a fight, a wave, or a recall. Not "how do I climb." You get the habit that put you there and the one thing to try next queue. Three questions per review, saved on that match. Coach and That's Why.
What's with the different coaches?
Coach Kev is the free coach. Coach unlocks Monk Joe, Guy In Chat, Momma Jane, danron33, and Detective Phoebe. That's Why adds Julius Caesar, Sun Tzu, Shakespeare, and Birdie The Don. Same review, different person. Pick the one you will actually read. The homework is the same either way.
What does the Coach Score mean?
The Coach Score is a performance grade for that single match (0 to 100), with letter grades from S+ down to F. It mixes the obvious stuff (KDA, CS, vision) with how well you actually played that game, adapted to the mode. Use it as a snapshot before the full review. It is not your rank or a long-term skill rating.
What is "Who's The Inter"?
On the match, no extra review. Who threw the fight vs who inted the game, with receipts. Momentum is who is rolling, not a win percent. Open a game from history and the tab is already there. Summoner's Rift. Free.
What is Player Horoscope?
A public reading from the games you've loaded, not a paid coaching product. Anyone's summoner page, including guests. Your Sign, Also Rising, Descending, Lucky Numbers, Champion Houses, Role Houses. Needs 8 loaded games before it names a sign. Free.
What is Warm-Up Lab?
Hands before brain. Six short drills: Sidestep, The Wave, Ignore Chat, Spell Out, Map Check, Affirmations. Combo lives on Sidestep. Glance lives on Map Check. Stretch here, not in ranked. Free gets Sidestep (including Combo), Affirmations, and live Map Check. Coach unlocks the rest, including Glance. Scored drills grade 0 to 100, private to you. Affirmations and live Map Check skip a grade. No public board.
What is "Is This Lethal?"
A 1v1 sandbox that tells you whether your combo actually kills them. No model, no extra cost, just the math. Custom combo sheets for a starter pool of champs. Everyone else is tooltip numbers plus items. Live Game fills champ plus Flash, Ignite, and Exhaust. You still type HP, items, and cooldowns. Coach and That's Why.
What is Here's The Plan?
On Live Game while you load in: matchup, win condition, first waves, teamfights, recommended build. No Coach Me spend. Coach and That's Why get a monthly generation cap. Exact numbers are on the Subscribe page.
Where are the builds?
Features hub, or /builds. Ranked Solo, current patch, split by rank. Pick a role, pick Gold if that is you, click a champ. Empty on a fresh patch until we have enough games. We would rather show a blank page than a fake 54%.
What is "One More?"
On the Session tab of match history, a yes or no call for this sitting: keep queueing or take a break. It looks at ranked Solo/Flex in the current sitting (Coach Score, ACE, win and loss) with no model and no extra cost. Every tier. A sitting ends after an hour without a game. Keep is earned: the more games you play, the more the call needs you to be playing well. A 1 and 1 sitting in the 50s walks. Five games with Coach Score falling every time walks. ACE or 70+ losses can still keep you in for two or three. The fourth loss is a walk even if you ACE.
Can it coach my role (top/jungle/mid/bot/support)?
Yes. thatswhy.gg reviews your game for your role and champion. Whether you play top, jungle, mid, bot, or support, the coach breaks down laning, macro, vision, objectives, and builds for that role.
What regions are supported?
We support all major League of Legends regions: NA, EUW, EUNE, KR, JP, BR, LAN, LAS, OCE, TR, RU, and SEA (PH, SG, TH, TW, VN). Select your region when you search for your summoner.
How do I cancel or change plans?
Open Your account and Manage billing to cancel, update your card, or see invoices. Change plans on Subscribe. You keep the plan through the period you already paid for. Limits are spelled out at checkout; refunds are handled case by case unless the law says otherwise.
Is thatswhy.gg endorsed by Riot?
No. thatswhy.gg is not endorsed by Riot Games and does not reflect the views or opinions of Riot Games or any other game publisher. We use Riot's official APIs to fetch your match data so you can get coaching on your games.